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Software

Software Site-Licensing

 The UW has lots of software for FREE or at low cost to Faculty, Staff and Students.  See http://www.washington.edu/itconnect/wares/ for a complete  list and details.  

Operating Systems and Software

Mac

Q:  I've got a Mac; how do I get the latest OSX for that?
A:  The latest major OSX distribution media can be purchased at the UW Bookstore Tech Center.

Q:  Can I get Windows installed on my Mac?
A:  The Computer Support Group (PACS) provides limited support for Mac users.  We have lots of experience with Windows and Linux, but Mac users are mostly on their own.  

Q:  Do we have the XYZ program available? Can you get it and install it for me?

A:  The University of Washington site licenses a number of research and education oriented software packages. The most up-to-date list can be found at:  http://www.washington.edu/itconnect/wares/  The software above may be downloaded and installed by anyone with a UW NetID.

The Physics Department, Astronomy Department, and the INT also subscribe to the Microsoft Campus Agreement.  Normally the current version of MS Office and a previous version is available.  

All MCA software must be installed by a PACS staff person (it is our policy not to "loan out" the CDs).

Lin​ux

The Computer Support Group (PACS) manages Linux (now CentOS) on all grad student workstations as well as a large number of faculty and staff workstations.  Because these machines are professionally managed the content is tightly controlled.  This is done in order to maintain stable systems and to allow PACS to manage hundreds of machines with minimal staff.  Software that is generally needed during your time in the Physical department is bundled and installed on your machine automatically. 

Windows

PACS supports 64-bit Windows 7/10 Enterprise on UW-owned equipment. Earlier versions of Windows (e.g. Windows XP) are available on a case-by-case basis for hardware or software that require it.  PACS offers managed Windows Desktops to Faculty and Staff.  ​PACS is not currently installing or supporting Windows 8. 

There are two options for installing Windows on your computer:  PACS image with pre-loaded software (Office, etc.) or a "do-it-yourself" download and install.

Do-It-Yourself

UW allows faculty and staff to "self-serve" Windows  installations, as well as MS Office. The following link will guide you through downloading the DVD images:

UW Ware - (UW NetID login required)

Note the UW's subscription agreement covers Windows UPGRADES only.  As a general rule, if the computer does not have a Windows license sticker on it, you cannot install Windows obtained through the UW's subscription. Also, the subscription only covers installation on UW-owned equipment. 

Additional information is available here:

https://www.washington.edu/itconnect/wares/uware/microsoft/faq.html (UW NetID login required)

Please email Help if you have questions about eligibility​.    

Pre-loaded Image

Additionally, faculty and staff may request to have PACS load a pre-installed 64-bit Windows 7/10 image on their computer. These images generally include the following software:

  • Anti-virus software
  • Microsoft Office
  • Adobe Acrobat Reader
  • Chrome Browser
  • Mozilla Firefox
  • Other software as needed

 Please email Help if you are interested in this service.​

Frequently Asked Questions (FAQ) Windows

I have (insert old Windows version here) and want to upgrade to the latest and greatest. Can you do this for me?
 

Yes. However, PACS only does "clean" installs i.e. We won't "upgrade" from Windows Vista to Windows 7, we'll just install Windows 7 as if this were a brand new computer.  This is a little more work but the overall experience is superior to an upgrade.  We can provide an external drive for backing up your data before the reinstall.

Can I have admin access on my Windows machine?
 

In some cases you can have Admin/Limited Admin rights to a managed Windows system. 

Do we have XYZ program available? Can you get it and install it for me?

The University of Washington site licenses a number of research and education oriented software packages. The most up-to-date list can be found at:  http://www.washington.edu/itconnect/wares/ 

The software above may be downloaded and installed by anyone with a UW NetID. Upon request, PACS will assist with installation on UW-owned computers.

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